Thursday, October 29, 2009

Books N Nooks on Textbooksrus




Let's take a loook at a textbook seller doing business on Textbooksrus.
This is some phenomenally bad feedback!

Profile:
View Feedback for : booksNbooks
Member Since: 9/7/2009
Location: New Delhi, AL
Seller Rating: 3.17 (24 ratings)
Feedback Score: 63%
13 Positive Reviews
0 Neutral Reviews
11 Negative Reviews

Feedback
Rating Date Customer Review
2 out of 5 10/24/2009 I am generally very happy with the books I order online. They come at a great price, and in good condition. However, the received book this time was in terrible condition. Many of the pages are scrunched up and illegible. Will not do business again.
1 out of 5 10/20/2009 I never recieved this book!
5 out of 5 10/19/2009 The processing time takes quite a long time but I got what I order after all with a fast shipment. Thanks.
1 out of 5 10/11/2009 I have not received the book I ordered on Sep. 17th. and I don't get any notice from the seller! Don't buy anything from this seller!
5 out of 5 10/10/2009 I love this book! Did it come with a registration code card? Thanks!
5 out of 5 10/7/2009 No Problems.
1 out of 5 10/5/2009 gives wrong book and tries to take the shipping money. takes very long time. do not buy from this seller. will never do business again.
5 out of 5 10/4/2009 I was left in the dark about my shipment status until i emailed the seller. They responded promptly and kindly. I received exactly what i ordered. Processing took a few days longer than i expected. But i got the book i needed, at an excellent price.
4 out of 5 10/3/2009 Good customer service.
1 out of 5 10/2/2009 this punk sent me the wrong damn book...completely differenet isbn number!! I WANT MY MONEY BACK! ASAP!!!!!!!!!!!!!!!!!!!!!!
Seller Response: The ISBN for the International edition will ofcourse be different.
5 out of 5 10/1/2009  
5 out of 5 10/1/2009 Good transaction. Thanks
5 out of 5 9/30/2009  
1 out of 5 9/30/2009 out of stock, yet listed as having it in stock. never again
1 out of 5 9/26/2009 Send me a wrong edition book,and the book is missing nearly 50 pages. When I ask for return,there is no response!
5 out of 5 9/24/2009 Great Fast and Prompt Response from seller, this is one very good quality that the seller have. Very satisfied at the moment. Still waiting for my textbook to be shipped. Thanks :)
Seller Response: Thank you very much
1 out of 5 9/22/2009 Read Below:"the previous comment"
Seller Response: This customer was already informed of these slight changes, still he left a negative feedback.
1 out of 5 9/22/2009 Very unprofessional, they say in their comments books have exact content as US editions but they not. Problems are not the same and they use Rupees figure rather than dollars. Who the fuck will be solving a rupees problem in America?
Seller Response: This customer was already informed of these slight changes, still he left a negative feedback.
2 out of 5 9/22/2009 I am still waiting on my book -- I ordered this thing on the 12th of September and it is not here yet... what is really happening?
Seller Response: The deliver has been already attemoted twice. This customer is not available to accept the packet but leaves negative feedback.
4 out of 5 9/21/2009
Seller Response: Thank you very much. Look forward to your continuos business.
Rating Date Customer Review
1 out of 5 9/19/2009 I ORDER A BOOK IT WAS CONFIRM GOT A EMIL THAT THEY NEVER HAD THE BOOK, THEN I GOT ANOTHER EMAIL THAT THEY DO HAVE THE BOOK AND WHEN I WENT TO REORDER THE BOOK IT WAS $10.00 MORE PLUS THE $2.99 SHIPMENT...DON'T BUY FROM THIS PERSON BECAUSE WHEN I EMAILED THE SELLER THEY SAID I HAD THE WRONG PERSON AND EVERYONE KNOWS THAT THE SELLER'S EMAIL ADDRESS IS IN THE CONFIRMATION......
5 out of 5 9/18/2009 Brand New Books
5 out of 5 9/18/2009 AAA+++ seller
5 out of 5 9/18/2009 Keep up the good work!!!

I've attached a screenshot, although not all of the text will be legibile in it.
Here's the link for this feedback page.

http://www.textbooksrus.com/mkt/viewfeedback.aspx?sid=1185

The guy above, cussing and highlighted in red, raises an important point.
While I generally support buying International Editions to save money while you're in school, NOT ALL INTERNATIONAL EDITIONS HAVE THE SAME CONTENT!! Booksellers use boilerplate text that makes this claim for all of their International Editions, when in fact not all of them are word-for-word and page-for-page identical.


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