Thursday, April 1, 2010

Better World Books Introduces Better Mars Books, Supports Literacy On Mars

From the press release, delivered to my email this morning:

Introducing Better Mars Books

Greetings, Earth Customers.  Take me to your Readers!

As you've no doubt noticed, there's big news afoot.  We're proud to announce our latest social venture, Better Mars Books.  In this economy, times are tough for all sentient book-lovers - that's why we have decided to bring our low prices and great social mission to the fourth rock from the sun.

Spreading Literacy to the Globe... and Beyond
Read Planet
As the first B Corporation to expand to interplanetary markets, we're reaching for the stars.  (Don't actually touch them.  Those things are hot.)  But the secret to that stellar success is our built-in social mission.  Sure, other online booksellers will break into the Martian Market sooner or later, but we're the only ones with a rock-solid commitment to Literacy.

That's why we've partnered up with Read Planet, our first extraterrestrial nonprofit literacy partner.  Fact: Nobody has a better track record with promoting literacy on Mars than Read Planet.


Bringing Some Green to the Red Planet

Environmentally sustainable business practices continue to be a staple of our plan.  Not only are we the first B Corp, but also the first company ever on Mars (that NASA is letting on to, anyway).  That's why we want to start off on a good foot and establish the importance of reusing first.  We have never thrown away a book on any planet, and we never will!


Wednesday, March 10, 2010

BOOKWORLD on Amazon: How's Your Chinese?

Check out this listing:
++++++++++++++++++

Harris' Shock and Vibration Handbook (Hardcover) 

0071370811

  • Seller:  BOOKWORLD
  • Rating:100% positive over 4 ratings.
  • Shipping: In Stock. See Shipping Rates. See return policy.
  • Comments:   NOTICE: This is a CHINESE version translated from the original English edition.Please make sure you can read CHINESE first. It is in a very good condition. (« less )
    ++++++++++++++++++

    I went ahead and wrote them for kicks. 

    -------------- Begin message ---------------------

    Is the binding in good shape on this?

    -------------- End message ------------------------

    and, their response

    -------------- Begin message ---------------------
    Yes, the binding is very good shape, it is a new book but it is a translated version in Chinese not in English.
    thank you.
    -------------- End message ------------------------

Saturday, February 20, 2010

Bad Bookseller Amazon.com and Jeff Bezos! No Cookie!




Today, our bad bookseller is Amazon UK.
Several hundred dollars worth of new books were ordered from Amazon UK.
This is how they showed up.
This is the second box that showed up looking like this.







Thursday, February 11, 2010

Honesty Win, English Language Fail at Half.com: seller iorifanli

I suggest you not buy college textbooks from college kids on the Internet, unless it's a Craigslist deal. You might save a few bucks, but on the whole you have a lot more trouble with them than you have with professional or even semi-pro booksellers.
That's when you buy from college kids that DON'T have stupid descriptions. This isn't one of those.
Today, we've got a kid who probably needs to take remedial college English. He or she is, at least, being honest about violating applicable state, federal, Ebay and Half.com rules.
We've got a copy of Applied Statistics and Probability for Engineers by Montgomery, 4th Edition.
Really, it's a copy!

Seller's Comments: This is a photocopy version. My mom made it for me since there is too much books to carry around.It is easy to carry and you can take whatever chapter you need to take with you. I just dropped the class. It is copied from the US. edition book (4th).


In case you don't believe me, snapshot below:

Wednesday, January 27, 2010

Book Rentals: Good or Bad?

This isn't a chastisement of a bad bookseller, like many of my articles are.
This is a discussion of a newer phenomenon in bookselling.
In recent months, I've noticed a substantial number of ads for textbook rentals.
This vexed me, as most rental situations in  life are poor ideas:

  • Car leases are a very expensive way to drive a car.
  • Renting an apartment instead of buying a house can be a poor decision unless you're in a place with ludicrous real estate values like NYC
As a book dealer and former college student, I was confused as well. 
My experience has been that you can go one of two ways:

Old-School: The College Store
New
Buy your new book outright from the school store for 100% of list
Sell the book back to your school for 50% of list
Used
Buy your used book outright from the school store for 75% of list
Sell the book back to your school for 50% of list

New School: Doing It Online
New
Buy your new book outright from an online bookseller for slightly under list. 5-15% off of list is a big savings on a $250 book, but frequently not worth it on a $30 book after shipping is considered.
Sell the book on Amazon or Ebay at the end of the semester for 60% of list or at beginning of the next for 75% of list 
Used 
Buy your used book outright from an online bookseller for 75% of list. 
Sell the book on Amazon or Ebay at the end of the semester for 60% of list or at beginning of the next for 75% of list 
Getting Rid Of Your Book Online If You're Lazy
Go to Bookscouter or Bigwords and find a buyer to buy your book outright. You'll usually get about 50% of list. In most cases, this provides the same payout as selling the book back to a local college store. 

Bottom line, you'll usually pay anywhere from 11.25% to 50% per book by buying and then selling your book.  

Let's take a look at the arguments made by CollegeBookRenter in favor of this practice:
"Why rent textbooks? 
Because college is expensive enough! At CollegeBookRenter.com, we make textbooks affordable for college students just like you through textbook rental as well as textbook purchase and textbook buyback. Instead of going to the university bookstore or online retailers who only offer full purchases, why not rent textbooks online from us? The book rental process is easy and can save you up to 85% on millions of popular titles. Rent textbooks from the convenience of home, without running the risk of your textbooks becoming worthless by semester's end, and you'll save hundreds of dollars on college textbooks!

The rental process is easy and risk-free. You'll pay less than half price to rent textbooks from us, return the textbook to CollegeBookRenter at the end of the rental period (with your free shipping label), or extend your rental period if you need to keep it longer. The choice is yours! We also sell books for full price for those wanting own their textbook outright. We offer great quotes on a huge selection of college textbook titles. Rest assured that purchasing a textbook from us is as easy as renting!"

Okay. That's their argument for renting books.

Here's an argument against, courtesy of Valorebooks:
"MythBreakers Presents: Is Renting Cheaper Than Buying?

No! You can save more money by buying and selling your textbooks at ValoreBooks.com than by renting your textbooks. In a time where somber news reverberates across U.S. college campuses surrounding budget cuts, tuition hikes and decreasing aid programs, ValoreBooks.com is on a mission to offer affordable education to students. One of the main ways you can save money is by cutting the cost of your college textbooks. We are committed to saving you money by providing cheap textbooks. We also think it’s important to provide you with information that will aid you in your search for affordable textbooks.


Part of this effort is debunking the myth that renting textbooks is cheaper than buying textbooks. After a weeklong comparison of prices from ValoreBooks.com and four major textbook rental companies, the verdict is in. Buying and selling back on a marketplace such as ValoreBooks.com can save you more money than renting.


Price comparisons from ValoreBooks.com and the average rental prices from four major textbook rental companies on January 18th, 2010 show that you can save more money by buying and selling a textbook, than by renting it. The net cost of buying and selling Biology and Mastering Biology, ISBN 0321543254 on ValoreBooks.com is $37.95, while the average cost of renting the same book is $81.29, a savings of $43.34. The same goes for Calculus:Early Transcendentals, ISBN 0495011665 with a savings of $35.23 as well as Consumer Behavior , ISBN 0136015964 with a savings of $35.16. An expanded list can be found below."
More, as well as the chart they reference, can be found on this page at Valorebooks.

Okay, fair enough. That's two sides to an argument.
Let me check my list of textbooks.
Ah, here's one. She's recently published, nice and expensive, having ISBN 1439048444 and being entitled Physics for Scientists and Engineers with Modern, Chapters 1-46.
Rental Price with 3-Day Shipping at Chegg: None Available
Rental Price with 3-Day Shipping at Collegebookrenter: $76.13
Amazon New Price with 3-Day Shipping: $180.94
Essentially no used copies available on the global marketplace.
By the end of the semester, I'm guessing that market value for used will be 75% of the $175 we're seeing right now. That means you'll be able to flip it for $131 if your timing is right.
Natural depreciation and shipping will thus cost you $49.95. If you sell a book online for $131, after typical fees of 15% plus $3, you'll get $108.35
So, buying and then selling that book would cost you $72.59 for 3 months, which is $3.54 cheaper than what you would have paid for a rental.
Okay. In this case, it looks like renting is a wash.

Here's another! A little cheaper. I have a copy up for sale right now, and for purposes of my anonymity, I won't name it. It's a medical title you'd find used in a community college professional program.
Rental Price with 3-Day Shipping at Chegg: 31.81
Rental Price with 3-Day Shipping at Collegebookrenter: 36.09
Amazon Used Price with 3-Day Shipping:  41.48
This title has strong year-round demand and doesn't get obsoleted for several years. The low Used price on Amazon is $34.49. I'm willing to bet that it'll sell for no less than $28 or so at the end of the semester. Depreciation and shipping would cost you $13.48, while after selling fees you would receive $20.80.
In this case, you could have saved $20.68 by buying and flipping rather than by renting.
Interestingly, at least one of the textbook rental outfits advises that they can't guarantee that the supplemental CD-ROM will actually be present.

If I find time, I may do some more case studies.
My concluding advice for now, to the college textbook consumer:

  1. It pays to shop around.
  2. Always buy from sellers you can trust. A good deal only helps you if the book actually gets shipped, and gets there in time for your classes.
  3. When you buy, try to get used copies that include any auxiliary materials like CD-ROMs. Not only can these help you in class, but some books are nearly impossible to sell at a good price without them.
  4. College isn't cheap. There's no sense risking your grades and learning by being overly thrifty when ordering books. Don't use Standard/Media Mail shipping unless you can wait 10-15 calendar days for a book. Sometimes you can't afford to not have a book for a class on time. 
  5. Sometimes it's just as cheap to buy the book in the college store as it is to buy online. I sells tons of college books per year, but last year I found that the most economical way to pick up a textbook for a certain class a family member was taking was to walk into the local college store and pick up a copy. 
Any input?
Anyone have any good or bad experiences renting?

Thursday, December 24, 2009

Better World Books: Listing Half Of A 2-Part Item

Today we've got Better World Books, a social enterprise based in Mishawaka, IN listing a book's Shop Manual and neglecting to list the actual book itself. The listing has ISBN 1418028657.
The objectionable part of their listing is highlighted and bolded in red below.
Not only does this behavior detract from the overall experience of Amazon customers as they shop for used media, it also messes up automatic pricing engines and may cause BWB's competitors to lose money.
Note the poor feedback of this seller. In practice, 92% is between bad and terrible on the Amazon feedback scale.
If you sent an incomplete item like this in to BWB's textbook buyback arm, they'd probably toss it in the trash and refuse to give you any credit for it.
Bad Bookseller! No Cookie!





  • Seller:  BWB - TEXTBOOKS






  • Rating:92% positive over the past 12 months (3118 ratings.) 15854 lifetime ratings.






  • Shipping: In Stock. Ships from IN, United States. Expedited shipping available. International shipping available. See Shipping Rates. See return policy.






  • Comments:   Shipped by Better World Books. Shop Manual only. Great condition for a used book! Minimal wear. 100% Money Back Guarantee. Shipped to over one million happy customers. ( « less )


    Note the following less than stellar feedback:



    1 out of 5:
    "very bad seller, after i purchased for two weeks, then sent me a message and said the book had been sold. don't trust this seller."
    Date: December 21, 2009     Rated by Buyer: XXXX





    1 out of 5:
    "The review is based solely on the misinformation on the condition of the book. Seller said "used - very good," but book has highlighting and writing throughout the entire book. The condition of the book should be clearly described. Labeling the book as "used - very good" when every page has highlighting and writing in he margins is misleading. "
    Date: December 4, 2009     Rated by Buyer: XXXX



    BAD BOOKSELLER! TWO NO COOKIES!
    They're getting a total of 3 NO COOKIES today.
    On a closing note, they're at 3.118 sales per year. With most sellers getting about 1 feedback per 5 sales, we can guess this division of BWB is moving about 16,000 pieces per year. If their textbooks average $20 per unit, that's probably a gross of $320K just from Amazon. I'll guess Amazon is 1/3rd of their volume, so this department is probably right around $1M gross annual revenue.
    Their business model probably warrants another blog entry. I'll do it if I get around to it, although I should probably discuss Nebraska Books and their Amazon purchasing antics first.

Thursday, December 17, 2009

You Bought Books From Monkey Poo?



When you buy a book from a guy named munky_poo, don't be surprised if things turn out poorly.

Note this feedback:

1 out of 5: "Received a defective DVD-it crashed the DVD player on my brand-new laptop! Product described as in "good" condition, the DVD is full of visible scratches and is unplayable. DVD had no cover art and came in a case full of food stains. "
Date: September 1, 2009     Rated by Buyer: Nina M.

Nina, I hate to say it, but those probably aren't *food* stains.
One "No Cookie" goes out to Nina for buying from a seller named after the stool of a simian primate.
Two "No Cookies" go out to munky_poo; one for a poor choice in store names and a second for getting his monkey poo on the DVD case he sold.