Thursday, October 1, 2009

Bad Bookseller! No Cookie! College Books Direct

Today, our NO COOKIE! winner is Collegebooksdirect.
I ordered two copies of Hall's Economics, 4th Edition hardcover, USA edition for students.
Today, I received the books, complete with a bunch of extra stickers.
Why don't I show you what they looked like?

Front Cover On Arrival






Rear Cover On Arrival



Now, when you see a bunch of used book stickers on the cover, 90% of the time that means there's something up.
Typically you're looking at some kind of free copy.
When textbook "salesmen" visit a college campus, they hand "free" copies of the books out to professors so that they can review the books and consider them for adoption in their next class on the book's topic.
In most cases, these free copies have been specially printed to discourage resale.
Frequently one will see "Instructor's Edition" printed on the front and/or back covers. The ISBN printed on the bottom right corner of the rear cover is generally a special ISBN that has been assigned to the rear Instructor's Edition only; regular copies bear a similar but different number, generally with a difference in the final two digits.
Thomson Southwestern sometimes makes statements on the covers like "NOT FOR SALE: This textbook has been provided free for an instructor to consider for classroom use. Selling free examination copies contributes to higher prices of textbooks for students."
Knowing all of the above, I proceeded to peel the stickers off of these books.
Let's take a look at the bare books! Some residue remains; these stickers are not made to be easily removed, and I probably spent 10 minutes stripping them off.

Front Cover, After Sticker Removal




Rear Cover, After Sticker Removal





There you go. My suspicions were correct.
Let's note that this condition was NOT properly disclaimed.
Here's the description:
Text may contain some highlighting.
Below is a screenshot of the description.



For the record, I ordered this on the Alibris.com website.
Now, Alibris *does* permit teacher's editions, but they need to be disclaimed as such.
Thus, our "No Cookie" goes out to Collegebooksdirect, who really ought to have known better. It's not like they're new to the textbook scene, being nearly 15 years old.

Trivia question for the readers:
What's the oldest instructor's edition you've ever seen?
Anyone?
Feel free to share!

12/24/2009 Update: I noticed a couple of hits from an IP associated with College Books Direct. In case you're reading this, here's a kind word or two: You guys are generally way cooler about returns than 90% of sellers, and your customer service is head and tails above every other large textbook seller I've ever dealt with. I'd give you a Good Bookseller! Cookie For You! on that basis, but here at Bad Bookseller, No Cookie, I only have No Cookies! to hand out. I initially left your name out of my post, but put it in later to illustrate a point for one of my friends.

Wednesday, September 30, 2009

Another No Cookie For Half

Okay, not only do you let flawed listings through, Half, but you refuse to remove them even when I report them. Twice.

Notice this listing:

0721602401
9780721602400
Textbook of Medical Physiology: With STUDENT CONSULT Online Access
$23.00
punktux
EBOOK/ELECTRONIC version of Textbook Of Medical Physiology

Come on guys, it's not like it's a wrong version, this is an actual illegal electronic copy.
Anyone want to contact Saunders, the publisher?

Wednesday, September 23, 2009

On Amazon, You Seem To Be Able To Get Away With Listing The Illegal Import Of The Old Edition On The New Edition's Product Page!

The Bad Bookseller of the day is Amazon's 'turkishboy'.
Not him listing not only an older edition of the book, but also an edition that's not actually permitted for sale in the US.
Sometimes I wonder if these folks don't do this to mess with the automatic repricers that some larger dealers use.
Some nefarious types use unattractive copies of books to "bait" down the prices of legitimate booksellers.

0324422695 9780324422696
Financial Management: Theory & Practice (with Thomson ONE - Business School Edition 1-Year Printed Access Card)
VG
$56.01
turkishboy
11th Edition International Softcover. Content 90\% similar to 12th Edition Hardcover. Differences: Some End of Chapter Problems. Mini-Cases are exactly identical. Text in pristine condition. Cover only slightly worn. With CD and Subscription.

Definitions:
For what an "International Student Edition" is, go here:

For what an "automatic repricer" is, go here:

Finally, if you're a seller and thinking about using a repricing service, I reccomend "Repriceit". Their "smart repricing" isn't perfect, but it's the best option available to someone who doesn't want to move to a fancy listing service or write custom perl scripts to do it.
Their site is here:

Tuesday, September 8, 2009

Alibris Coupon: $3 off on $30

I've decided to broaden my focus and include shopping tips for the savvy book consumer.

Folks, if you buy books online you owe it to yourself to check out the Alibris website.

Alibris is a bookselling/media venue with a large number of third-party sellers listing their stock on it, much like you might see on Amazon's Marketplace. Alibris itself is a bookseller, and sells some books from its own stock.

The following coupon is good through September 30, 2009:
LAPPE - $3 off $30+

If you need 3 $30 items, slap 'em in your cart and enter this coupon at checkout. You'll get the items in my example for $27 plus shipping.
If the items are from the same seller, you get a discount on shipping, which is better than what Amazon does, where you can order 10 books from the same seller and wind up paying $39.90 in shipping.

Another trick I suggest is to sign up with "Ebates". This site will give you 3% cashback on each purchase you make through them with Alibris, so in my above example you'd get back 90 cents.
This knocks your product cost on your $30 purchase down to $26.10, at which point you just got 13% off on your purchase.
That's a good deal in anyone's book!

Tuesday, August 25, 2009

A Call For Submissions

I run into a lot of marginal bookselling, but I'm sure you guys run into more.
I wish I had more to share, but I've gotten more conservative as a buyer in recent months, and have consequently run into less horrid bookselling.
Got a story to tell?
Go ahead and share it in the comments for this post.

Friday, August 21, 2009

Does NEW Mean Wet With Musty Odor?

Today, we've got an Amazon marketplace seller listing a copy of an Abrams' cofee table book entitled British Campaign Furniture: Elegance Under Canvas.

They're priced fairly, at $31.29, except for the fact that their copy is the kind of junk you can't sell on Amazon, or Half.com.. or pretty much any major bookselling venue besides Ebay.
Note the description:

New
Seller: FIRESIDE_BOOKSTORE
Rating:98% positive over the past 12 months (102 ratings.) 509 lifetime ratings.
Shipping: In Stock. Ships from WA, United States. See Shipping Rates. See return policy.
Comments: New but HEAVILY LIQUID DAMAGED WITH STAINED WAVY PAGES (some stuck together AND NOT READABLE) AND MUSTY ODOR!

Is it perhaps possible that these Fireside intended that one of their competitors, with copies priced above $250, would accidentally match prices with Fireside in an attempt to get a deal on this book?

Hmmmmmmmmmmmmm............. for misgrading the book, these folks get a NO COOKIE! for sure. We can't be certain as to their intent, but we can be certain they've misgraded this book.

Saturday, August 15, 2009

Another No Cookie For Half.com




Half, you've just gotta' start policing your listings.


Check out the listings for this title:
Materials Science And Engineering: An Introduction
(Hardcover, 2006)
Author: William D. Callister Jr.
0471736961

The below listings may be found:
BEGIN QUOTED INFO
Brand New About our quality ratings
Price Seller Feedback Comments Shipping From
$12.00 hitups
(4) 67% SELLING ONLY SOLUTION MANUAL. WILL SEND ELECTRONICALLY. Media Mail from CT More info
$19.99 mchandok
(1) 50% WARNING!!!!! This is the PDF version of this book & Lecture Notes for this... Media Mail from FL
Get it faster More info
$20.00 amrinder925
(56) 100% E-BOOK exactly like hard copy.. with all the diagrams and everything in... Media Mail from CA
Get it faster More info
$62.38 salambooks
(2499) 100% Brand New U.S Edition, Fast Shipping, Reliable Service Media Mail from CA
Get it faster More info
END QUOTED INFO

There we go. Half customers trying to find copies of this book to buy for school in Brand New condition are forced to wade through 3 bogus listings before actually managing to find a copy that is a lawful product with the right information.
Half already bans the phrase "international edition". They should probably do the same with PDF, as well as E-Book and ebook.

Let's compare and contrast with the Amazon listing page:


Note that the first 4 listings, including the one from Nebraska Books [NETTEXTSTORE] actually include the book.
Bully for you, Amazon!

Now, let's notice a little bit of irony in the Nebraska Books listing, graded Amazon "Good":
BEGIN QUOTED INFO
Seller: NETTEXTSTORE
Rating:95% positive over the past 12 months (9195 ratings.) 18910 lifetime ratings.
Shipping: In Stock. Ships from NE, United States. Expedited shipping available. See Shipping Rates. See return policy.
Comments: Books have varying amounts of wear and highlighting. Usually ships within 24 hours in quality packaging. Satisfaction guaranteed. Books have varying amounts of wear, highlighting and may not include CD. Usually ships within 24 hours in quality packaging. Satisfaction guaranteed.
END QUOTED INFO



There's a little bit of irony and hypocrisy here. Some of my readers in the used book trade will understand, while others among you probably don't get the significance.
If you Google "nebraska books scam" you'll get some background, but I'll probably be doing a blog entry discussing the Nebraska Books situation before too long.